Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you register, make a booking, or contact us. This includes:

• Full name and email address
• WhatsApp / phone number
• Booking and payment details
• Special requests or dietary requirements

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about trips and events
• Send you relevant updates, newsletters, and promotional material (with your consent)
• Improve our services and user experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (e.g., accommodation, transport partners) solely to facilitate your trip. These parties are obligated to keep your information confidential.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

7. Contact

For privacy-related enquiries, please contact us at nolizwe@nolitravels.com.